[Clockworks Analytics] has enabled us to partner with our clients and see the value that now we can get 50% longer service agreements. So, we've increased our average service contract length from 2.8 years to 4.8 years, allowing us to create more meaningful impact with our clients.

We've taken an inclusive approach by encouraging everyone across our organization to use Clockworks. It's become much more than just a fault detection system for us—we use it as a trending engine, for commissioning projects, and even to support our research teams who rely on it to monitor lab compliance. 

One of the most valuable aspects that everyone recognizes is the preventative benefit: addressing an issue that Clockworks identifies today helps us avoid dealing with a much bigger problem with that same equipment down the road. It's completely changed how proactive we can be with our building systems.

Clockworks has given us a visual way to monitor even our most complex systems. For example, we use it to track the filters on our heat recovery system that runs intermittently. The platform creates these trend lines that might look messy to some, but they tell us exactly what we need to know. 

Clockworks Analytics allows us to demonstrate real value to our customers through data. We can show them exactly how we're converting reactive spending into planned maintenance, which not only saves money but also prevents the disruptions that emergency repairs cause. This has fundamentally changed our client relationships from reactive service providers to strategic partners focused on outcomes.

The platform also identified an opportunity for a stack pressure reset. All it took was tweaking one parameter to unlock significant energy savings on the air handler. It was a 'two-for-one win' that demonstrated Clockworks' ability to find interconnected issues across complex systems. This kind of insight is exactly why the platform has become essential to our operations.