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Client Summit 2026

A celebration of FDD and community-building for smart building leaders

September 15–17, 2026 / Pittsburgh, PA

Smarter, at Scale.

Join us for three days of learning, community, and idea-sharing with building analytics leaders from across the globe. 

September 15 - 17, 2026
Pittsburgh, USA

What does it take to build stronger buildings today? It takes data, innovation, and a community willing to share what works. Join industry leaders and peers as we come together to exchange real-world insights, proven FDD strategies, and new ideas driving smarter, more reliable, and more resilient building performance—together.

Questions?
Contact Sarah Fisher sfisher@clockworksanalytics.com

 

Register Now

Venue



The Atterbury Hotel

107 6th St, Pittsburgh, PA

Set along the Allegheny River and nestled in the historic Fulton Building, the Atterbury Hotel is steps from the Cultural District, PNC Park, and the vibrant shops and restaurants of Market Square.


All conference sessions will take place at the  Atterbury Hotel.
We have secured a special room rate for this event at $239/night.
Room Block Rate will close on August 24, 2026.

UPMC Kaymin Tower

First-Ever Client Building Tour!

UPMC Command Center + Presby Kamin Tower

We are excited to offer an excusive opportunity to tour the UPMC Command Center and 1 million-square-foot Kamin Tower at UPMC Presbyterian expansion before it fully opens to the public—including visit to a patient room, healing garden, and the mechanical room with newly live FDD results!

The tour will be led by Sr. Regional Director Facilities, Engineering & Maintenance Michelle Kirk, and members of the UPMC Facilities Team. 

When: Tuesday, 9/15 at 4:00 PM 
Transportation: Shuttles will be provided to and from the hotel
Cost: Free!
Registration: Registration is required (see main event registration form)

Questions? Contact Chloe Smith: csmith@clockworksanalytics.com 

 

Mark Your Calendar

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We're Headed to Music City!



The industry-leading event you know and love is moving to Nashville, Tennessee for two unforgettable days of learning, networking, and fun!

Join us for the Clockworks Analytics Client Summit and:

Connect with the Clockworks team and fellow facility leaders.
🤝Share FDD strategies that will transform your operations.
🤠Experience the music, energy, and Southern hospitality of Nashville!

We hope you will join is for this exciting opportunity to connect with other facilities management leaders from across the globe to explore best practices in data-driven operations and new strategies for leveraging Clockworks to improve performance!

Register Now

 

Host Hotel - Group Rate

We have secured a room block with a reduced rate at Margaritaville Hotel.
Please book as soon as possible as this rate will fill up fast! Margaritaville is the conference location and the launching point of all our events.

Margaritaville Hotel Nashville
$309 / night
 

Agenda

September 15, 2026 Day 1

1:00-5:00 PM
Partner Pre-Con (Invite Only)

Private event for pre-registered facilities service partners only. 

Join us for an immersive Partner Pre-Con where we dig into the latest in building analytics for facility services—including how we're innovating the methods of gathering insights with AI and Automation and how we're streamlining onboarding and deployments generally, connecting to more buildings faster than ever before.

We'll cover the latest on our product roadmap and gather direct partner feedback, hear client success stories with live Q&A, and close out celebrating partner milestones with an awards segment and social time to connect with fellow partners.

Expect candid, partner-led discussion, shared strategies, and real opportunities to network with others leveraging Clockworks to grow their service offerings


Welcome/Ice Breaker 
1:00 - 1:30 PM
Go around the room for everyone to introduce their name, title, and company, and share some interesting detail about themselves thematically related to the town (we did favorite band in Nashville, favorite gangster movie in Chicago). 

Roadmap and Partner Feedback 
1:30 - 2:00PM
Share current roadmap, get feedback from partners. 

Client Success Stories (with Q&A per story) 
2:00 - 3:00 PM
Short, impactful stories; 10 min presentation, 10 min Q&A, 20 min total per story.

Break
3:00 - 3:15 PM

Client Success Stories (with Q&A per story) 
3:15 - 4:15 PM
Short, impactful stories; 10 min presentation, 10 min Q&A, 20 min total per story. 

Awards
4:14 - 4:30 PM
Serve drinks; celebrate milestones; tee up mainstage awards. 

Social Time
4:30 - 5:00 PM
Networking and informal discussions.

Tim Cramer -  Headshot-1
Clockworks Facilitator: Tim Cramer
Director of Partner Success
3:30–5:30
UPMC Kamin Tower & Facilities Command Center (Open to All — shuttle provided)
UPMC Building Tour: Kamin Tower & Facilities Command Center

Led by the UPMC Facilities team

Get an exclusive look inside UPMC's new Kamin Tower before it opens to the public — a $1.3 billion, 17-story, 1-million-square-foot inpatient expansion featuring 636 private patient rooms and advanced operating suites. The tour also includes a stop at UPMC's Facilities Command Center, where Clockworks powers real-time diagnostics across the health system, plus a visit to the tower's healing garden. Complimentary shuttle transportation will run to and from the hotel. 

Kamin Tower and  UPMC Command Center
200 Lothrop St., Pittsburgh, PA 15213 

More info

UPMC Building

 

6:30–9:30 PM
Welcome Reception (Open to All!)
The Garden at Heinz Hall

Kick off the Summit with an evening of cocktails, light bites, and conversation in the garden at Heinz Hall—one of Pittsburgh’s most storied landmarks. Originally built in 1927 and beautifully restored, this former movie palace turned world-class performance venue brings a sense of history, grandeur, and character you won’t find just anywhere. It's the perfect setting to reconnect with colleagues, meet new peers, and enjoy the city before diving into two days of learning and collaboration. 

Heinz Hall
(400ft. from the hotel - 1 min. walk)
600 Penn Ave, Pittsburgh, PA 15222

The garden at Heinz Hall

 

September 16, 2026 Day 2

8:30–9:00 AM
Breakfast (Catered)

Fuel up! Grab a coffee and enjoy the breakfast buffet before we begin the day.

9:00–9:15 AM
Welcome & State of Clockworks 2026

Speakers: Nick Gayeski, Co-CEO & Brian Day, Co-CEO, Clockworks Analytics

Kick off our first day of sessions with a welcome from Co-CEOs Nick Gayeski and Brian Day, sharing fresh insights, industry trends, and what's ahead for two days of learning and connection.

Nick Gayenski Headshot
Nick Gayenski
Co-CEO
Brian Day - headshot
Brian Day
Co-CEO
9:15–10:00 AM
Product Roadmap Review and the Road Ahead

Speaker: Dennis Krieger, VP of Product, Clockworks Analytics

Join us for a look back and a look ahead. We'll revisit the highlights of the past year—key product releases, major milestones, and the lessons that shaped our progress since the last Summit—before unveiling the 2027 product roadmap. Get an insider's view of the innovations, enhancements, and strategic initiatives planned to deliver even more value in the year ahead.

Dennis Krieger - Headshot
Dennis Krieger
VP of Product
10:00–10:30 AM
From Clockworks Intelligence to Automation: Condition-based Maintenance, Alarms, and Automated Action

Speaker: Nick Gayeski, Co-CEO, Clockworks Analytics

This session lays out Clockworks' vision for eliminating low-value manual work through smarter automation—coordinating fault detection, root cause analytics, alarm triage and suppression, condition-based maintenance, and BAS write-back into a connected strategy that reduces work. We'll look at how this approach will reduce the core burden of facilities—reactive maintenance due to complaints, alarms, and emergencies; and planned preventative maintenance with marginal impact.

Nick Gayeski
Nick Gayeski
Co-CEO
10:30–11:30 AM
AI in Action: Clockworks AI Chat, MCP Server, and other Applications
Speakers: Tim Cramer & Dennis Krieger, Clockworks Analytics

See Clockworks AI at work. This main-stage demo walks through real, high-impact use cases being made possible by Clockworks AI chat, our MCP Server, and other emerging applications. We'll show where the capabilities stand today and where they're headed next, with a look at how these tools can be put to work. Explore and query data, generate on-demand visuals, create ASHRAE Level 1 reports and commissioning summaries, answer live questions about your data, and more. See how AI is making generating insights and exploring the details easier than ever.
Tim Cramer -  Headshot-1
Tim Cramer
VP of Applied AI and Automation
Dennis Krieger -  Headshot
Dennis Krieger
VP of Product
11:30–11:45 AM
Break
11:45 AM–12:30 PM
From Data to Net-Zero: Energy, Carbon & Sustainability Reporting

Speakers: Sam Collis & Jerry Gallegos, Clockworks Analytics

Featuring: Matteo Palidines, Pfizer and TBD

As sustainability commitments move from pledges to reporting requirements, Clockworks data is playing a bigger role in getting there. Matteo Palidines joins from Pfizer to share his direct experience running the company's energy reduction program, while Clockworks' Sam Collis and Jerry Gallegos bring stories from the field — Sam on Organon's approach to tracking energy and carbon metrics, and Jerry on MIT’s program goals for carbon reduction and workflow to achieve success. The session closes with a look at Clockworks’ Equipment Energy Benchmarking and Energy Information Systems Dashboards.

12:30–1:15 PM
Clockworks Programs: Built Together, Beyond the Fault List

Speakers: Leslie Beu, Director of Program Management, & James Donahue (tentative), Clockworks Analytics

Featuring: Michelle Kirk, UPMC
For years you've used Clockworks to find faults and close tasks. This session is about what comes next. Programs turn the platform into a strategic partner for regulatory compliance, energy and carbon performance, streamlined operations, and lower total cost of ownership. We'll walk the six active programs and show how one actually gets built—co-developed with clients who shape the visuals before anyone calls them finished—and hear directly from a client on what the partnership unlocked and what to expect if you join one. 
1:15-2:00 PM
Lunch (Catered)
Catered lunch will be provided.
2:00-2:15 PM
Move to Breakouts

Agenda coming soon!

2:15–3:00 PM
Breakouts — Round 1

TRACK: PRODUCT FEEDBACK

Product Feedback: Shape the Roadmap

Facilitators: Rebecca Juergens & Dennis Krieger, Clockworks Analytics

Join us for an interactive look at the Clockworks 2027 product roadmap. We’ll explore how AI and Automations can help turn building data and diagnostics into action—from automatically creating and managing maintenance workflows, to intelligently managing alarms, to ultimately initiating control actions that optimize building performance. Most importantly, we’ll invite participants to share their priorities and help us determine which capabilities and use cases we should tackle first.

TRACK: PERFORMANCE

Condition-Based Maintenance and Asset Planning: From Trusting the Data to Defending the Decision

Speakers: Leslie Beu & Todd Addis, Clockworks Analytics
Featuring: Natan Zimand, Kaiser Permanente; Mike Hoffman, University of Arizona 

 It starts at the PM calendar: same checklist, same month, regardless of condition. Defer the wrong one and it costs more later. Spend on one the data already cleared and the money's wasted. Telling them apart has always been the hard part. Condition sets the priority instead of a date or a nameplate age, and every asset comes back scored on fitness age: checked and clear, fix it now, defer the replacement, let it run to failure, or never let it fail at all. How that turns into benefit depends on what's scarce. One pays a contractor less. One finally reaches what nobody had time for. One puts a number on the life its maintenance bought, then spends on the equipment serving rooms that can't go down. 

TRACK: FOUNDATIONS

Clockworks Fundamentals: Using Diagnostics and Tasks for Maximum Efficiency

Speakers: Jodi Dowis & Xavier Locke, Clockworks Analytics

Bring your laptop for this hands-on session with our Service Engineers, focused on getting the most out of Clockworks' Diagnostics and Tasks features. Follow along as we walk through top power moves — grouping and filtering results, generating dynamic charts, and building task workflows directly from diagnostics — with plenty of time for your toughest “how do we do this in our workspace” questions.

3:15–4:00 PM
Breakouts — Round 2

TRACK: PRODUCT FEEDBACK

Product Feedback: Combatting Alarm Fatigue with FDD

Facilitator: Nick Gayeski, Co-CEO, Clockworks Analytics

Alarm fatigue is one of the most persistent challenges in facilities operations—large sites see thousands of alarms a week, and industry data shows more than 80% aren't actually critical, with the same repeat offenders driving 15–25% or more of monthly volume. Join us for an interactive discussion on how triaging and filtering alarms, contextualized with FDD, can cut through that noise: we'll look at current approaches to alarm suppression and prioritization, then open the floor for your input on where Clockworks roadmap should go next to address this need.

TRACK: PERFORMANCE

Critical Compliance Program: From Proving Compliance to Pricing the Risk

Speakers: Leslie Beu & Todd Addis (TBD), Clockworks Analytics
Featuring: Greg Norris, MD Anderson Cancer Center; Michelle Kirk, UPMC; Joe Coady, EllisDon

It started in critical spaces — pharmacies, operating rooms, the places where failure is not an option. Compliance turned that monitoring into something clients could report on, act on, and put a number against, and it's now expanding across their portfolios, replacing manual trend pulls with configured parameters and purpose-built dashboards. Three clients show what the data caught, what changed in their process once they trusted it, and what an hour out of service is worth in their building. Risk gets debated. Dollars get decided.

TRACK: FOUNDATIONS

Clockworks Fundamentals: Dashboards and Processes that Work

Facilitators: Jodi Dowis and Jerry Gallegos

A practical, hands-on look at building dashboards and processes that your team will actually use. Our Service Engineers will share real examples and best practices for turning Clockworks data into daily-use dashboards and repeatable workflows.

 

4:00–4:15 PM
Move to Main Stage
4:15–4:45 PM
FDD Awards 2026

Hats off to you! Your organizations are leaders in leveraging technology to improve building health, efficiency, and sustainability. Our FDD Awards recognize clients who are using building analytics to achieve dramatic savings, creatively solve building issues, and more.

4:45–5:00 PM
Day 1 Wrap-Up

 

6:00-9:30 PM
Pittsburgh Evening — Dinner & Group Outing

Join us for an unforgettable Pittsburgh evening featuring dinner, a group outing, and a curated local experience showcasing the best of the city.

Full details forthcoming — will be announced closer to the Summit.

September 17, 2026 Day 3

8:30-9:00 AM
Breakfast (Catered)

Fuel up! Grab a coffee and enjoy the breakfast buffet before we begin the day.

9:00–9:45 AM
Investing in FDD: From Pilot to Enterprise Scale

Moderator: Alex Grace, CCO, Clockworks Analytics
Speakers: Jay Amundson, University of Minnesota.

Scaling an FDD program from a single-building pilot to an enterprise-wide deployment takes more than good data — it takes a strategy for selling ROI throughout the organization. This session shares early lessons from clients who've made that leap, covering what it takes to build the business case, win buy-in at every level, and keep momentum going as the program grows.

 

9:45–10:30 AM
Support & Services: Engineering Success

Speakers: Antoine Vandyck & James Donahue, Clockworks Analytics

A full menu of everything Clockworks offers to help you succeed—from coaching to managed services. We'll walk through how clients are using these resources today, including a look at quantifying time savings, comfort, reliability; and share how the service engineering team partners with clients to help drive the most value and pull programs through to adoption.

10:30–10:45 AM
Break
10:45–11:30 AM
Building a Central Monitoring Team: Kaiser Permanente’s Operating Strategy

Moderator: Todd Addis, Clockworks Analytics

Speaker: Gary Mullaney, Kaiser Permanente

Kaiser Permanente has spent years building toward a central monitoring and operating model that can keep pace with a portfolio of its size and complexity. In this session, Gary Mullaney walks through that journey—how the central team came together, the structure supporting it today, and the progress made so far in scaling monitoring and operations across the portfolio. He'll also speak candidly to what's worked, what hasn't, and where the program is headed next. Attendees will leave with a practical, first-hand view of what it takes to stand up and sustain a central operating strategy at enterprise scale.

11:30 AM–12:00 PM
Managing Multiple Buildings: Enterprise Workflows

Speaker: Joe Fullerton and Katie Rossmann, Clockworks Analytics

Featuring: Melissa, University of IowaMichael Mandilakis, Gardiner

Once you've moved beyond a single site, the challenge shifts from “getting things done” to managing workflows across an entire enterprise. This session brings together clients managing large, multi-building portfolios to share how they structure teams, prioritize work, and keep programs consistent across every building in the portfolio.

12:00–12:45 PM
Working Lunch: Roundtable Discussions

Grab lunch and join a small-group roundtable on the FDD topics that matter most to you. Choose the table and topic that resonates, and dive into an interactive conversation hosted by a facilitator who will guide discussion and capture key takeaways. Topics under consideration include:

  • AI tools in your organization — and how Clockworks connects
  • Engaging third-party contractors into your Clockworks workflow
  • Critical compliance workflows and transitioning to condition-based maintenance
  • Team structure and process for a successful FDD program
  • Operationalizing change: enabling condition-based maintenance
  • Using AI to make dashboards easier to create
  • Connecting FDD to C-suite objectives and selling internally
  • Higher ed FDD: program startup and scaling
  • CMMS and work order integration
  • Lifecycle cost calculations and total cost of mechanical equipment

Final roundtable topics and facilitators (6–10 of the above) to be confirmed.

1:00-2:00 PM
Pitchfest 2026: Stories From the Front Line

Facilitators: James Donahue & Katie Rossmann, Clockworks Analytics

Featuring (TBD)

Get ready for a high-energy session where Clockworks clients take the stage to share their biggest wins and most creative innovations. Each “pitch” spotlights a real success story — from operational breakthroughs to clever new applications of FDD — revealing the strategy, tools, and teamwork behind it. Then the power shifts to you: the audience votes live to crown the Pitchfest Champion. Come for the inspiration, stay for the friendly competition, and leave with fresh ideas for your own organization.

 


2:00–2:15 PM
Move to Breakouts
2:15–3:00 PM
Final Breakouts

TRACK: PRODUCT FEEDBACK

Product Feedback: Shape the Roadmap

Facilitators: Rebecca Juergens & Dennis Krieger, Clockworks Analytics
Join us for an interactive look at the Clockworks 2027 product roadmap. We’ll explore how AI and Automations can help turn building data and diagnostics into action—from automatically creating and managing maintenance workflows, to intelligently managing alarms, to ultimately initiating control actions that optimize building performance. Most importantly, we’ll invite participants to share their priorities and help us determine which capabilities and use cases we should tackle first.

TRACK: PERFORMANCE

Extracting All the Value of Clockworks: Manual Energy Calculations and Quantifying Time Savings

Speakers: Jodi Dowis, & Todd Whitmer, Clockworks Analytics

A practical look at the value Clockworks delivers beyond automated diagnostics, including how we quantify additional value such as time saved troubleshooting issues with FDD, productivity gains from improved indoor conditions, and extended equipment life cycles. Leave with practical ideas and customer success discussions that can help build a stronger business case for your program.

TRACK: FOUNDATIONS

Clockworks Fundamentals: New Data Feature (Analysis Builder 2.0)

Facilitators: Antoine Vandyck and Mike Frenak

A hands-on look at Analysis Builder 2.0, the newest addition to the Clockworks Fundamentals track. Bring your laptop and follow along as we explore the latest capabilities for building custom analyses and share best practices for extending the value of diagnostics.

 

3:00–3:15 PM
Conference Wrap-Up & 2027 Tease

Speakers: Sarah Fisher & Nick Gayeski, Clockworks Analytics

We'll close out the Summit with a look at what's next — including new write-back, condition-based maintenance, and CMMS integration capabilities on the roadmap. Before you go, share your feedback in our post-Summit survey, and get a first look at the Community of Practice schedule for the year ahead.

Share Your Expertise at Client Summit

It takes passionate innovators like YOU, willing to share your knowledge and experiences
on the main stage, to make Client Summit a success. Submit a presentation idea today!

 

Speakers

More speakers and detailed agenda coming soon!
Nick Gayeski
Co-CEO
Clockworks Analytics
Brian Day
Co-CEO
Clockworks Analytics
Alex Grace
CCO
Clockworks Analytics
Dennis Krieger
VP, Product
Clockworks Analytics
Katie Rossmann
Director of Technical Operations Center
Clockworks Analytics
Tyson Soutter
Managing Director, EMEA & APAC
Clockworks Analytics